Legal: Terms, Privacy and Disclaimers

Terms of Service

Effective Date: 1 July 2026 · CurrentIQ

1. About CurrentIQ

CurrentIQ is a software-as-a-service platform that assists licensed electrical contractors with drafting site assessment reports and client proposals using artificial intelligence ("we", "us").

2. Acceptance

By creating an account or using the CurrentIQ platform, you agree to these Terms of Service. If you do not agree, do not use the platform.

3. Nature of the Service: AI Drafting Tool

CurrentIQ is an AI-assisted drafting tool only. It does not provide electrical engineering advice, certification, compliance assessments, or professional opinions. All content generated by CurrentIQ must be reviewed, verified, and approved by a licensed electrical contractor before it is used, distributed, or relied upon.

4. Professional Responsibility

The subscriber is the issuing professional for all reports and proposals generated using CurrentIQ. By downloading or distributing any CurrentIQ-generated document, the subscriber:

Confirms they have reviewed all AI-generated content
Accepts professional responsibility for the accuracy of the document
Acknowledges that CurrentIQ is a drafting aid and not a substitute for professional judgement
Confirms they hold the appropriate licence to issue such documents in their state or territory

5. Limitation of Liability

To the maximum extent permitted by Australian law, CurrentIQ is not liable for any loss, damage, claim, or expense arising from the use or misuse of AI-generated content, including but not limited to errors in standards references, incorrect recommendations, pricing inaccuracies, or omissions. CurrentIQ's total liability is limited to the fees paid in the preceding 3 months.

6. Subscription & Billing

Subscriptions are billed monthly in advance in Australian dollars
You may cancel at any time; access continues until end of current billing period
No refunds for partial months
CurrentIQ reserves the right to change pricing with 30 days notice

7. Data Ownership

You retain ownership of all data you enter into CurrentIQ, including client information, assessment data, photos, and generated documents. CurrentIQ does not sell or share your data with third parties, except where you direct us to, such as sending a finished document to your connected ServiceM8 account.

8. Acceptable Use

CurrentIQ may only be used by licensed electrical contractors or their authorised employees for legitimate business purposes. You must not use CurrentIQ to create fraudulent, misleading, or non-compliant documents.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Victoria.

Privacy Policy

Effective Date: 1 July 2026 · Updated 27 October 2026 · CurrentIQ

1. Our Commitment

CurrentIQ is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What We Collect

Consultant name, company, licence number, phone, email
Client names, addresses, phone numbers, email addresses
Property details and site assessment data
Site photographs uploaded during assessments
Generated reports and proposals
Account and billing information (payment card data handled by Stripe, not stored by CurrentIQ)
Anonymous usage statistics, such as pages visited and steps like signing up or generating a report, collected with Vercel Web Analytics. No cookies are used, and no names, email addresses or site details are included.

3. How We Use Your Data

To provide and operate the CurrentIQ service
To generate AI-assisted reports and proposals
To process billing and subscriptions
To respond to support requests
We do not use your data for advertising or marketing to third parties

4. AI Processing

When you generate a report or proposal, your assessment data (including client name, address, and site findings) is transmitted to Anthropic PBC for AI processing via their API. Anthropic operates a zero-data-retention policy on API calls. Your data is not stored or used for training. For more information see anthropic.com/privacy.

5. Data Storage & Residency

All CurrentIQ data is stored on servers located in Sydney, Australia (ap-southeast-2) operated by Supabase Inc. Data does not leave Australia except for AI processing as described in Section 4 the anonymous usage statistics described in Section 2, which our hosting provider Vercel processes, and, if you choose to connect it, the ServiceM8 integration described in Section 6. All data is encrypted at rest (AES-256) and in transit (TLS 1.2+).

6. ServiceM8 Integration (Optional)

If your team uses ServiceM8, a team admin can connect it to CurrentIQ. It is off unless you connect it, and an admin can disconnect it at any time from the Jobs screen.

What we read: when you open a ServiceM8 job in CurrentIQ, we read the job number, client name, company, contact details and site address from ServiceM8 to pre-fill the assessment.
What we send: when you click Send to ServiceM8, the finished PDF report or proposal is added to that ServiceM8 job. Assessment data, photos and editable documents are not sent.
Connection tokens: the tokens that let CurrentIQ reach your ServiceM8 account are stored encrypted in our Sydney database and are never sent to your browser. Disconnecting deletes them.
CurrentIQ does not create jobs, invoices or charges in your ServiceM8 account.

Information held in ServiceM8 is handled under ServiceM8's own privacy policy.

7. Data Isolation

Each CurrentIQ account is completely isolated using Row Level Security. No user can access another user's data under any circumstances.

8. Your Rights

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and all associated data
Export all your jobs, reports, and proposals before cancellation

To exercise these rights, contact: hello@currentiq.io

9. Your Clients' Data

As a CurrentIQ subscriber you are a data controller for your clients' personal information. You are responsible for ensuring you have appropriate authority to collect and process your clients' personal information, and that you handle it in accordance with the Privacy Act 1988.

10. Contact

Privacy enquiries: hello@currentiq.io

AI Content Disclaimer

Applies to all content generated by the CurrentIQ platform

Nature of AI-Generated Content

CurrentIQ uses large language model (LLM) artificial intelligence technology to assist in drafting site assessment reports and client proposals. AI-generated content is produced based on data entered by the user and patterns learned during AI training.

⚠ AI-generated content may contain errors, omissions, outdated information, or inaccurate references to Australian Standards. It must not be used without review by a qualified professional.

Mandatory Review Requirement

Every CurrentIQ-generated document must be reviewed and approved by a licensed electrical contractor before it is:

Provided to a client
Used as the basis for any recommendation or quotation
Relied upon for any compliance or safety purpose
Stored in any official record

Standards References

CurrentIQ references Australian Standards (AS/NZS series) in generated reports. These references are AI-generated and may not reflect the current version of the standard, the correct clause, or the correct application to the specific situation. The issuing contractor must verify all standards references independently.

Pricing Estimates

Market pricing estimates in CurrentIQ proposals are AI-generated based on publicly available pricing data and are indicative only. They are not quotes, and actual installed prices will vary based on site conditions, supplier pricing, and contractor margin. These estimates must not be presented to clients as firm prices without independent verification.

Not a Certificate of Compliance

No CurrentIQ-generated document constitutes a Certificate of Inspection, Certificate of Compliance, or any other formal compliance document under Australian law. Only a licensed electrical contractor can issue such certificates.

Document Disclaimer Text

The following disclaimer appears on every CurrentIQ-generated report and proposal:

"This document was prepared with AI assistance by [Contractor Name], Licensed Electrical Contractor [Licence No.]. All content has been reviewed and approved by the issuing contractor. This document is based on a visual inspection of accessible areas only and does not constitute a Certificate of Compliance or professional engineering advice. All electrical work must be carried out by a licensed contractor. CurrentIQ accepts no liability for AI-generated content that has not been reviewed by the issuing contractor."

Professional Liability Position

CurrentIQ's Position

CurrentIQ is a software provider. CurrentIQ does not hold an electrical contractor's licence, does not provide electrical engineering services, and does not issue compliance documents. CurrentIQ's liability is limited to the operation of the software platform as described in the Terms of Service.

Contractor's Position

The licensed electrical contractor who uses CurrentIQ remains the issuing professional for all documents generated using the platform. The contractor's professional liability insurance covers their professional activities, including the review and issuance of documents prepared with AI assistance.

Recommendation: Notify your professional indemnity insurer that you use AI-assisted drafting tools for reports and proposals. Most modern PI policies accommodate AI-assisted work provided the professional retains review and approval responsibility.

Reducing Your Exposure

Always review. Never distribute a CurrentIQ document without reading every section
Verify standards references. Check clause numbers against the current standard
Adjust pricing. Treat AI price estimates as a starting point, not a quote
Use the edit feature. Correct anything that doesn't reflect what you actually found on site
Keep the disclaimer. Do not remove the AI disclaimer from generated documents
Maintain records. Keep copies of all reports and proposals you issue

Regulatory Compliance

Electrical contractor licensing and compliance requirements vary by state and territory. It is the contractor's responsibility to ensure that their use of CurrentIQ complies with the regulatory requirements of their jurisdiction, including any requirements regarding the form and content of site assessment reports.

Seek Independent Advice

This document is for information purposes only and does not constitute legal advice. CurrentIQ recommends that contractors seek independent legal advice regarding their professional obligations and liability exposure when using AI-assisted tools.